GXT 251 Duo Charging Dock for PS5 - 24173

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Legal & Compliance Information

EU Declaration of Conformity (DoC)

My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products. A defective product should be replaced by your point of purchase during the warranty period.
The LEDs do not light up when I place the controller on the charging dock.
Make sure the controller is positioned correctly in the dock. Your gamepad will show an orange light to indicate that the charging dock is working ok.